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Jungfraujoch – Top of Europe
Grindelwald-First – Top of Adventure
Schynige Platte – Top of Swiss Tradition
Harder Kulm – Top of Interlaken
Winteregg-Mürren – Top of Family
Kleine Scheidegg – Top of Hiking
Ski pass – Jungfrau Ski Region
Passes, Prices & Tickets
Frequently Asked Questions
General information
Tickets & passes
Grindelwald-First
Jungfraujoch - Top of Europe
Winter sports
Parking
Medical tips
Accessibility
Is a day pass from the SBB, municipality, valid on the route network of the Jungfrau Railways?
Is the Junior Travelcard valid?
What do I need to book online?
Is a group reservation necessary?
Do I need to buy a ticket for our dog?
How can I submit a loss report?
Can I make a seat reservation just for the journey there or just for the return journey?
Where can I buy a one-way ticket to the Jungfraujoch?
Are drone flights permitted?
Is bicycle transport towards Kleine Scheidegg possible?
Is my Half-Fare, GA travelcard or Swiss Half Fare Card valid on the Jungfrau Railways network?
Does the Jungfrau Travel Pass have to be purchased in advance?
Can I get a refund for my ticket?
Which payment methods can I use to pay for tickets?
Do I have to validate a day of my Swiss Travel Pass Flex to get a price reduction?
Do I have to validate a day of my Eurail/Interrail Pass to get a price reduction?
Can I make a seat reservation just for the journey there or just for the return journey?
Where can I buy a one-way ticket to the Jungfraujoch?
Do I have to take the exact connection I selected in the webshop?
I cannot complete the activities due to the weather. Will I get a refund?
I was unable to complete my activity due to waiting times. Will I get a refund?
Can the Adventure Tickets be bought on site?
Can the departure times be reserved for the individual activities?
What is included in the Adventure Package?
Is a day pass from the SBB, municipality, valid on the route network of the Jungfrau Railways?
Is a single seat reservation necessary?
Are the seats numbered?
Can seats be cancelled/changed?
Can I make a seat reservation just for the journey there or just for the return journey?
Can I reserve a seat on the BOB (Interlaken Ost - Grindelwald/Lauterbrunnen), WAB (Lauterbrunnen - Kleine Scheidegg and Grindelwald - Kleine Scheidegg) and Eiger Express (Grindelwald Terminal - Eigergletscher) routes?
Where is the carriage with my booked seat?
Can I also book my seat reservation at an SBB ticket counter?
Can I spontaneously extend or shorten my stay on the Jungfraujoch?
Is entry to the Ice Palace on the Jungfraujoch free of charge?
How much does it cost for a child to travel to the Jungfraujoch?
How long does the journey to the Jungfraujoch take?
Is the journey to the Jungfraujoch – Top of Europe barrier-free?
What do the times indicated on my ticket with a seat reservation mean?
Where can I buy a one-way ticket to the Jungfraujoch?
Do I have to validate a day of my Eurail/Interrail Pass to get a price reduction?
Do I have to validate a day of my Swiss Travel Pass Flex to get a price reduction?
Half-day skipass: Is there a half-day ski pass available?
Pick-up methods: How do I get my skipass when I buy it online?
Validity in the region: Is rail travel included in the skipass?
Which ski areas can I book online?
Children travel free on Saturdays: How do I get the free children’s one-day pass?
Which data carrier can be charged?
Reimbursement: Do I get a refund in the event of an incident?
Groups: What are the conditions for group skipasses?
“Top Ticket”: When can I buy a Jungfraujoch “Top Ticket”?
GTC Jungfrau Ski Region
Where can I park?
Car park Grindelwald Terminal
Car park Lauterbrunnen
What medical advice is there for traveling with the Jungfrau railways?
Under what conditions can one enjoy an altitude stay without restrictions?
When should one seek medical advice before an altitude stay?
For whom is an altitude stay not recommended?
What other practical tips are there ?
Is the journey to the Jungfraujoch – Top of Europe barrier-free?
Is the journey to Grindelwald-First – Top of Adventure barrier-free?
Is the journey to the Schynige Platte – Top of Swiss Tradition barrier-free?
Is the journey to the Harder Kulm – Top of Interlaken barrier-free?
Is the journey to Winteregg-Mürren – Top of Family barrier-free?
Is the journey to Lauterbrunnen and Wengen barrier-free?
Is Grindelwald Terminal barrier-free?
Is travelling on the Eiger Express barrier-free?
Does my accompanying person have to buy a ticket?
Where can I get more information?
